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Custom CRM Systems

CRM Development

Sales & Customer CRM

Lead capture, assignment, follow-ups, quotations and a pipeline your sales head can actually read.

Multi-channel lead captureAssignment rulesQuotation builderWhatsApp & SMS follow-upsPipeline reporting
CRM Development
CRM | ERP System DevelopmentLive & Interactive
0%
More follow-ups completed on time
0 record
Per customer, across every channel
0 wks
Typical first rollout
01

What it is, and why it works.

A CRM is only useful if your team fills it in, and they only fill it in if it matches how they already sell. We start from your actual sales motion rather than a template.

Leads arrive from your website, listing portals, ad campaigns and walk-ins, and are assigned automatically by territory, product or round-robin. Every call, visit and quotation is logged against the record, so a handover never loses history.

Managers get a pipeline view with stage-wise value and ageing, plus alerts when a deal goes quiet. Sales staff get a phone-friendly screen with today's follow-ups and nothing else.

Multi-channel lead capture
Assignment rules
Quotation builder
WhatsApp & SMS follow-ups
Pipeline reporting
02

Built to do the heavy lifting.

Feature 01

Lead capture & routing

Website forms, portal feeds, ad integrations and walk-in entry, auto-assigned by your own rules.

Lead capture & routing
Feature 02

Follow-up automation

Reminders, call logs and templated WhatsApp or SMS nudges so nothing sits untouched.

Follow-up automation
Feature 03

Quotations & approvals

Build quotes from your price list, route discounts for approval, and track what was actually sent.

Quotations & approvals
03

What your team gains.

Every lead is owned by someone, with a next action and a due date.
Sales history survives staff turnover.
Discounts and exceptions go through approval, not WhatsApp.
Managers see stage-wise pipeline value without asking for a report.
Mobile-first screens for staff who work from the field.
04

Where it fits best.

01

Real estate sales

Enquiry to site visit to booking, with unit inventory attached.

02

B2B sales teams

Long cycles with multiple stakeholders and staged approvals.

03

Service businesses

Recurring clients, renewals and retainer tracking.

04

Education admissions

Enquiry, counselling, application and fee collection.

05

A simple delivery flow.

01
Map the sales motion

We shadow your team and document the real stages, including the informal ones.

02
Build & pilot

One team runs the CRM live while we refine the rules and screens.

03
Roll out & train

Remaining teams onboarded, data migrated, dashboards handed to managers.

06

Built with the right tools.

Next.jsNode.jsPostgreSQLPrismaTwilio & WhatsAppRazorpayDocker
Configured CRM with role-based logins
Lead source integrations
Quotation templates and approval chains
Manager dashboards and scheduled reports
Data migration from your current tools
Source code and deployment handover
07

Common questions, answered.

Everything you might want to know before getting started.

Ready to move forward

Let's map your sales process.

Show us how your team sells today and we'll scope a CRM around it.