Your privacy is important to us. This policy explains how we collect, use, and protect your information when you interact with Luminexa Technologies.
This Privacy Policy explains how Luminexa Technologies (“we”, “us”, or “our”) collects, uses, and protects information when you visit our website, use our services, or submit an enquiry.
By using our website or submitting information through our forms, you agree to the practices described in this policy.
Information you provide directly: name, phone number, email address, company name, designation, budget range, project requirements, and any other details you choose to share in an enquiry or contact form.
Technical/usage information: IP address, device type, browser type, pages viewed, and basic interaction data collected for security and analytics purposes.
If you contact us via email or phone, we may keep a record of that communication to respond and improve support quality.
To respond to enquiries and provide proposals, estimates, demos, and consultations.
To deliver and improve our services, user experience, and website performance.
To communicate updates about your request, including follow-ups related to project scope or requirements.
To maintain security, prevent fraud or abuse, and ensure system reliability.
To comply with legal obligations where applicable.
We keep personal information only as long as needed for the purposes described in this policy (for example, to respond to your enquiry, maintain business records, or meet legal requirements).
When information is no longer required, we take reasonable steps to delete or anonymize it.
We apply reasonable administrative, technical, and organizational safeguards designed to protect your information.
However, no online method of transmission or storage is 100% secure. We encourage you to avoid sharing highly sensitive personal information in forms unless necessary.
Depending on our service providers, your data may be processed or stored in different regions.
Where applicable, we take reasonable steps to ensure appropriate protections are in place when transferring or processing data.
You may request access, correction, or deletion of your personal information.
You may also request that we stop contacting you for promotional messages (if any).
To exercise these rights, please contact us using the support link below. We will respond within a reasonable timeframe.
We may update this policy periodically to reflect changes in our practices, technology, or legal requirements.
If we make significant changes, we may post a notice on this page. We encourage you to review this policy occasionally.
Contact us for any privacy-related questions or requests.
Note: This page is for general information and does not constitute legal advice.
